Shipping policy

Last Updated: September 6, 2026

At Rosyve, we want your order to reach you safely and within a reasonable timeframe. This Shipping Policy explains how we process, ship, and deliver orders placed through https://www.rosyve.shop.

1. Processing Time

Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.

Orders placed after our daily order cutoff may begin processing on the following business day.

Our daily order cutoff time is:

5:00 PM — based on the local time at our Austin, Texas business address.

Processing time refers to the time required to prepare your order for shipment. It does not include the time your package spends in transit.

2. Shipping Method and Cost

Rosyve currently offers free standard shipping on all products.

There is no separate standard shipping charge added to eligible orders at checkout.

3. Estimated Delivery Time

After your order has been processed and shipped, standard delivery generally takes approximately 3–8 business days.

The delivery estimate is provided as a general guide rather than a guaranteed arrival date. Actual delivery times can vary depending on the shipping carrier, destination, weather, holidays, seasonal shipping volume, and other circumstances outside our control.

Please allow the full estimated delivery period before contacting us about a delayed package.

4. Order Tracking

Tracking information is available for shipped orders.

Once your order has been handed over to the shipping carrier, we will provide a tracking number when the tracking information becomes available.

Please allow some time for the carrier's tracking system to update after the package has been shipped. In some cases, tracking information may not appear immediately.

5. Delivery Delays

Although we work to have orders delivered within the estimated timeframe, unexpected delays can sometimes occur.

Delays may result from severe weather, carrier interruptions, holidays, incorrect or incomplete delivery information, high shipping volume, or other events beyond Rosyve's reasonable control.

If a package is delayed while in the carrier's possession, the carrier's tracking information should be used as the most current source for shipment status.

6. Incorrect Shipping Information

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please review your information carefully before submitting an order. If you notice an error shortly after placing your order, contact us as soon as possible at support@rosyve.shop.

Once an order has been processed or shipped, we may not be able to change the delivery address.

7. Lost or Missing Packages

If the carrier's tracking information shows that a package has been delivered but you cannot locate it, please first check around the delivery address and with household members, neighbors, or the carrier where appropriate.

If you still cannot locate the package, contact our customer support team with your order and tracking information so we can assist you with the next steps.

8. International Shipping

Any international shipping availability, delivery estimates, duties, taxes, or customs requirements will depend on the destination and the shipping options available at checkout.

Where applicable, customers may be responsible for customs duties, taxes, or other charges imposed by the destination country.

9. Business Days

For purposes of this Shipping Policy, business days generally exclude Saturdays, Sundays, and applicable U.S. holidays.

Processing and delivery estimates may therefore vary depending on weekends and holidays.

10. Contact Us

If you have questions about your order or shipping, please contact Rosyve:

Rosyve
Website: https://www.rosyve.shop
Email: support@rosyve.shop
Phone: +1 281-817-1780
Business Address: 2901 S Capital Of Texas Hwy, Austin, TX 78746, United States